The impact of customer capital on company's market value: An empirical study from 100 U.S. stock market leaders

Abstract Objective The aim of the paper is to establish relationship between customer capital and company's market value (MV). Examining this impact seems justified as topic has been rarely investigated till now. Methods regression analysis was used achieve research objective. We analyzed reports 100 U.S. stock leaders for 2018, which were prepared in accordance with requirements International Financial Reporting Standard 3 «Business Combinations» included information about capital. Findings hypothesis that a direct on MV confirmed by results study. Practical implication proposed model (Model 3) can be needs value-based management. Originality/value Customer tool management poorly studied context understanding importance role intangibles creating company.